Shipping policy
Shipping Information
Thank you for shopping with LV Cosmetics & Accessories.
We are committed to ensuring that your order is processed and delivered as quickly and efficiently as possible.
Processing Times
Orders are typically processed within 1–3 business days after payment has been received and confirmed.
Please note that processing times may be slightly longer during promotional periods, public holidays, or peak shopping seasons.
Delivery Timeframes
Once your order has been dispatched, delivery generally takes:
Major cities and metropolitan areas: 2–5 business days
Outlying and regional areas: 3–7 business days
Delivery times are estimates and may vary depending on your location and courier operations.
Shipping Rates
Shipping costs are calculated at checkout based on your delivery location and order size.
Any applicable shipping charges will be clearly displayed before payment is completed.
Order Tracking
Once your order has been dispatched, you will receive tracking information where available, allowing you to monitor the progress of your delivery.
Delivery Areas
We currently deliver throughout South Africa.
Unfortunately, we do not currently offer international shipping.
Incorrect Delivery Information
Please ensure that all delivery details provided at checkout are accurate and complete.
LV Cosmetics & Accessories cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.
Delays
While we strive to ensure timely delivery, unforeseen circumstances such as adverse weather conditions, courier delays, strikes, public holidays, or other events beyond our control may affect delivery times.
We appreciate your patience and understanding should any delays occur.
Damaged or Missing Parcels
If your order arrives damaged, or if you believe a parcel has been lost in transit, please contact us as soon as possible so that we can investigate and assist you.
Contact Us
If you have any questions regarding shipping or delivery, please contact us and we will be happy to assist.
Email: [Insert Email Address]
WhatsApp: [Insert Contact Number]
Thank you for choosing LV Cosmetics & Accessories.